Thank you for choosing us for purchases. We strive to provide you with the highest quality products and customer service.
Refund Policy
- Refund Window: All eligible refunds must be requested within 14 days of the original purchase date.
- Eligible Refunds: Refunds will be issued for items that are:
- Defective or damaged upon arrival
- Incorrectly shipped
- Not as described in the product listing
- Non-Eligible Refunds: Refunds will not be issued for:
- Items that have been used or worn
- Items that are missing parts or accessories
- Items that have been intentionally damaged
- Refund Process:
- To request a refund, please contact us through our CONTACT US page.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- We may request that you provide photos or other documentation to support your claim.
- Once your return is approved, we will process your refund to the original payment method within [Number] business days.
Return Policy
- Return Window: All eligible returns must be requested within 14 days of the original purchase date and returned within 7 days of the return authorization.
- Return Shipping: The customer is responsible for the cost of return shipping, unless the item is defective or damaged upon arrival.
- Return Condition: Items must be returned in their original condition, unused, and with all tags and labels attached.
- Return Process:
- To request a return, please contact us through our CONTACT US page.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- We will provide you with a return authorization number and instructions.
- Please securely package the item(s) and include a copy of the return authorization.
- Ship the package to the return address provided.
Please note:
- Shipping costs are non-refundable, unless the item is defective or damaged upon arrival.
- If you receive a refund for a returned item, the original shipping cost will not be refunded.
- We reserve the right to refuse a return or refund if the item does not meet our return policy requirements.
If you have any questions about our refund or return policy, please don’t hesitate to contact us.